i almost thought about giving a good review until i faced the absolute decline of hospitality here. check-in was as quick as it was unwelcoming, and i suffered with awful noise all night due to paper-thin windows. to top it off, i expected at least a complimentary gesture for my troubles, but i received nothing. shameful, really.

Convenient stay with tasty breakfast

The 24-hour reception staff were friendly, and I loved the spacious breakfast buffet with both hot and cold options, making every morning delightful. Perfectly located near the train station!

However, I faced issues with slow Wi-Fi and thin walls which made it quite noisy at night. Additionally, maintenance requested around my room wasn't adequately addressed.

Great breakfast spread lasting until 11 AM and spacious, comfortable rooms provided a pleasant stay. The adjacent train station made it incredibly easy to navigate the city.

Unfortunately, the facilities showed their age and gave off a vintage vibe that felt more 1980s than modern. Existing cleanliness issues in both the bathroom and carpet, along with noise from the street and thin walls, impacted the overall comfort levels.

The room was clean, but the AC didn’t work properly.

The good outweighs the bad (barely)

Location is convenient—steps away from the main train station. The room was relatively spacious and clean, perfect for unwinding after a day in the city!

Nighttime noise from the street was disruptive, impacting sleep quality significantly. Also, maintenance requests went unanswered, affecting the comfort of my stay.

I had a comfortable stay with a spacious double room, and the breakfast buffet had a great variety of options, but I was turned away from coffee prior to 7 AM, which was disappointing.

Great 24-hour reception and comfy air conditioning, but noisy outside at night.

This place suits me perfectly with great amenities like 24-hour reception, air conditioning, and a cozy bar area. I’ll never forget how staff helped me with a hot drink during a cold night. I highly recommend it for a romantic escape!

During my stay at Grand Hotel Empire, the rooms were impressively well-appointed and comfortable, providing a peaceful retreat after a busy day. The convenience of being located near the central station made getting around Frankfurt effortless. Breakfast was notably good, featuring a decent selection that satisfied my morning needs. Overall, it struck a balance, making it a suitable choice for both business and family travelers.

The breakfast options were somewhat limited.

would happily return

Clean, modern room with a private bathroom and comfy seating area. It was really nice having a flat-screen TV, minibar, and handy tea/coffee maker. The air conditioning worked perfectly, and the location made it easy to walk to local attractions. The breakfast was quite good too, with plenty of tasty options.